Terms and Conditions

Effective Date: 20-12-2024

Welcome to Neighbourlink! These Terms and Conditions (“Terms”) govern your use of our websites (neighbourlink.nz and neighbourlink.com.au) and services, including the social network and directory features. By accessing or using our websites, you agree to these Terms. If you do not agree, please do not use our services.

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1. Eligibility

You must be at least 13 years old to register and use our services. By using our websites, you confirm that you meet this age requirement.

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2. User Accounts

a. Registration

To access certain features, you must create an account. You agree to:

• Provide accurate and current information.
• Keep your login credentials secure.
• Notify us of unauthorized access to your account.

b. Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.

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3. Prohibited Conduct

You agree not to:

• Use the website for illegal or unauthorized purposes.
• Post offensive, defamatory, or harmful content.
• Violate the intellectual property rights of others.
• Engage in spamming, phishing, or other malicious activities.

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4. Paid Services

a. Premium Features

Some services, such as directory listings or enhanced profile features, may require payment. Fees are non-refundable unless otherwise stated.

b. Payment Terms

All payments are processed securely. By making a payment, you agree to the applicable fees and payment terms.

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5. Content Ownership

a. User Content

You retain ownership of the content you post on our websites. By posting, you grant us a non-exclusive, worldwide license to use, modify, and display your content for the operation of our services.

b. Website Content

All website content, including text, graphics, and logos, is the property of Neighbourlink and protected by copyright laws.

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6. Limitation of Liability

We are not liable for:

• Errors or interruptions in service.
• Loss of data or unauthorized access to your account.
• Content posted by users.

Use of our websites is at your own risk.

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7. Indemnification

You agree to indemnify and hold Neighbourlink harmless from claims, damages, and expenses arising from your use of our websites or violation of these Terms.

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8. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated Terms.

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9. Governing Law

These Terms are governed by the laws of Australia

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10. Contact Us

If you have questions about these Terms, contact us at:

• Email: au@neighbourlink.info
• Phone: coming soon.

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Privacy Policy

Effective Date: 20-12-2024

Neighbourlink (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (neighbourlink.nz and neighbourlink.com.au) and use our services, including the social network and directory features. By using our websites and services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

a. Personal Information

We may collect the following personal information when you register, use our services, or contact us:

• Name
• Email address
• Phone number
• Physical address
• Payment details (if you purchase premium services)

b. Non-Personal Information

We may collect non-personal information, including:

• IP address
• Browser type
• Device information
• Pages visited and time spent on our website

c. Cookies and Tracking Technologies

We use cookies to enhance your experience. Cookies help us understand how you use our website and improve its functionality. You can manage cookies through your browser settings.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our services.
• To personalize your user experience.
• To process payments and manage your subscriptions.
• To send newsletters, updates, and promotional content (you can opt-out at any time).
• To ensure the security of our websites and users.

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3. Sharing Your Information

We do not sell your personal information. We may share your information:

• With third-party service providers to facilitate our services (e.g., payment processors).
• To comply with legal obligations or respond to lawful requests.
• To protect the rights, property, or safety of our users and the public.

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4. Data Storage and Security

We store your data securely on servers powered by WPMU DEV and managed by Creative Dutchman Ltd. We implement industry-standard security measures, such as encryption and firewalls, to protect your information. However, no method of transmission over the internet is entirely secure.

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5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for data collection or processing.
• Opt-out of marketing communications.

For requests, please contact us at au@neighbourlink.info.

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6. Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated.

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8. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: au@neighbourlink.info
• Phone: coming soon.

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