Effective Date: 20-12-2024
Neighbourlink (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (neighbourlink.nz and neighbourlink.com.au) and use our services, including the social network and directory features. By using our websites and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect the following personal information when you register, use our services, or contact us:
- Name
- Email address
- Phone number
- Physical address
- Payment details (if you purchase premium services)
b. Non-Personal Information
We may collect non-personal information, including:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our website
c. Cookies and Tracking Technologies
We use cookies to enhance your experience. Cookies help us understand how you use our website and improve its functionality. You can manage cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services.
- To personalize your user experience.
- To process payments and manage your subscriptions.
- To send newsletters, updates, and promotional content (you can opt-out at any time).
- To ensure the security of our websites and users.
3. Sharing Your Information
We do not sell your personal information. We may share your information:
- With third-party service providers to facilitate our services (e.g., payment processors).
- To comply with legal obligations or respond to lawful requests.
- To protect the rights, property, or safety of our users and the public.
4. Data Storage and Security
We store your data securely on servers powered by WPMU DEV and managed by Creative Dutchman Ltd. We implement industry-standard security measures, such as encryption and firewalls, to protect your information. However, no method of transmission over the internet is entirely secure.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for data collection or processing.
- Opt-out of marketing communications.
For requests, please contact us at au@neighbourlink.info.
6. Third-Party Links
Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated.
8. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: au@neighbourlink.info
- Phone: coming soon.